How to Send an Online Fax​​​​​

To send a fax via the online interface, follow these steps:

1. Log into your Web Fax by navigating to: Web Fax Services (Enter Fax number with a 1).
   
2. Use your Web Fax number with the country code (for example, enter Fax number with a 1 for North America) as a login and its PIN as a password.
   Note: To reset Webfax PIN, please open a ticket at https://support.campfire.solutions/portal/en/newticket
3. Navigate to the Send a Fax tab.
4. Upload the document(s) you want to fax by either clicking the Browse... button and selecting it or by dragging it from the file explorer onto this button. If you need to send multiple documents, click the Add a File button.
   Note: The Send a Fax button allows you to upload up to five documents or 50 pages from your computer to send as a fax message to your chosen destination(s). If multiple files are uploaded, they will be combined into one fax message.
5. Type in the number and/or email you are sending the fax to. A fax can be sent to multiple emails/numbers; separate recipient emails/numbers with a semicolon when filling this field.
   • If you are sending this fax to a number, fill in the Sender information and choose if you want to attach a coversheet and a footer to the document. If so: 
     1. For Send fax coversheet including Subject and Message, select Yes.
     2. For Add Footer, select Yes.
     3. Fill in the corresponding fields. 
   • If you are sending this fax to an email, fill in the reply-to-email field with an email address and optionally type in a subject and a message that will get attached to the fax. Then, select the delivery method:
     1. Link — the fax message will be sent as a URL from which the fax document can be downloaded.
     2. Attachment - PDF — the fax message will be sent as an attachment to an email. Any document you send this way will be converted into PDF format.
6. Click Send.

Note: Webfax will attempt to send three times, separated by an interval of five minutes. If, after the third try, the fax is not successfully sent, it will be marked as an unsuccessful delivery attempt.

Online Fax Limitations

• Up to five documents can be sent as a fax message at one time.
• A fax can be up to 50 pages long, meaning that even if you are sending multiple documents, they should sum up to 50 pages maximum.
• A fax can be sent to up to 100 emails and/or numbers.
• Supported attachments are: .abw, .art, .arw, .avs, .bmp, .cin, .crw, .csv, .dcx, .doc, .docx, .eps, .fax, .gif, .gs, .html, .jpeg, .jpg, .key, .lwp, .numbers, .odg, .odp, .ods, .odt, .otp, .ots, .ott, .pages, .pcd, .pcx, .pdf, .png, .pps, .ppsx, .ppt, .pptx, .psd, .rtf, .sdc, .svg, .tex, .txt, .vsd, .wpd, .wps, .xls, .xlsx, .xlt.